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Terms of Service

Last updated: May 2026

These Terms of Service ("Terms") govern your use of the Ataru Cesium application and the ataru.io website (the "Service"), operated by Ataru LLC ("Ataru", "we", "us", or "our"). By creating an account or using the Service, you agree to these Terms.

1. Description of Service

Ataru Cesium is a set of business tools that helps freelancers and independent consultants track time, generate invoices, plan for taxes, and organize their financial data. The Service is provided as a convenience tool. It is not a financial institution, accounting service, or tax advisory service.

2. User Responsibilities

You are solely responsible for:

  • The accuracy, completeness, and legality of all data you enter into the Service
  • Verifying all financial calculations, tax amounts, and invoice totals before relying on them
  • Setting correct tax percentages based on your own knowledge or professional advice
  • Maintaining the security of your account credentials
  • Complying with all applicable tax laws and regulations in your jurisdiction
  • Retaining your own copies of business records as required by your jurisdiction

3. No Financial or Tax Advice

The Service does not provide financial, tax, legal, or accounting advice. Tax percentages, withholding calculations, and "safe to spend" amounts shown by the Service are based entirely on values you provide. The Service applies your inputs mathematically; it does not validate, recommend, or guarantee their accuracy.

You should consult a qualified tax professional or accountant for tax advice. Any reliance on the Service's calculations is at your own risk.

4. Disclaimer of Warranties

The Service is provided "as is" and "as available" without warranties of any kind, whether express, implied, or statutory. We do not warrant that:

  • The Service will be uninterrupted, error-free, or free of harmful components
  • Calculations performed by the Service will be accurate or suitable for any purpose
  • The Service will meet your specific requirements
  • Any data stored in the Service will be preserved indefinitely

To the fullest extent permitted by law, we disclaim all warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

5. Limitation of Liability

To the maximum extent permitted by applicable law, Ataru LLC, its officers, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

  • Loss of profits, revenue, or business opportunities
  • Incorrect tax calculations or filings based on Service output
  • Late or missed tax payments
  • Incorrect invoicing or billing
  • Loss of data or business interruption

In no event shall our total liability exceed the amount you paid us in the twelve (12) months preceding the claim, or $100, whichever is greater.

6. Indemnification

You agree to indemnify and hold harmless Ataru LLC from any claims, losses, or damages arising from your use of the Service, your violation of these Terms, or your violation of any third-party rights.

7. Subscription, Billing, and Refunds

7.1 Free Trial

New users receive a 14-day free trial that begins on the date you create your account. No credit card is required to start the trial. At the end of the trial, you must subscribe to continue using the Service. Your data is preserved during and after the trial per Section 8.

7.2 Subscription Plans

The Service is offered on the following subscription plans:

  • Monthly: Billed monthly, cancel anytime. Access continues until the end of the current billing period upon cancellation.
  • Annual: Billed annually, with a discount versus the monthly rate. Cancel anytime; refund terms below.

Pricing is available at ataru.io/pricing and is subject to change with notice. Existing subscribers' pricing for the current billing period is locked in at the rate they subscribed under.

7.3 Auto-Renewal Notice

By subscribing, you authorize Ataru to automatically charge your payment method on each renewal date until you cancel. Annual subscriptions auto-renew on the anniversary of your initial paid charge. Monthly subscriptions auto-renew each month.

For annual subscriptions, you will receive an email reminder 30 days before renewal and a final reminder 7 days before renewal. You may cancel at any time before the renewal date to avoid the next charge.

7.4 30-Day Money-Back Guarantee (First Paid Charge)

If you cancel within 30 days of your first paid charge, you will receive a full refund of that charge. This guarantee applies only to your first paid invoice as a new subscriber, not to subsequent renewals or to re-subscriptions after cancellation.

7.5 Cancellation - Monthly Plan

You may cancel your monthly subscription at any time via the in-app cancellation flow at /cesium/billing/cancel or through the Stripe Customer Portal. Cancellation takes effect at the end of your current billing period. No partial refund is issued for unused days within a billing period outside the 30-day money-back window in Section 7.4.

7.6 Cancellation - Annual Plan (Mid-Term)

You may cancel your annual subscription at any time via the in-app cancellation flow. If you cancel mid-term and outside the 30-day money-back window:

Refund formula: refund = max(0, paid amount - (months elapsed since charge x current monthly rate))

In plain language: you pay only for the months you used at the equivalent monthly rate. The annual discount applies if and only if you stay the full annual term.

Examples (assuming $48 annual paid, $5 monthly equivalent rate):

  • Cancel at month 1: refund = $48 - (1 x $5) = $43
  • Cancel at month 4: refund = $48 - (4 x $5) = $28
  • Cancel at month 9: refund = $48 - (9 x $5) = $3
  • Cancel at month 10 or later: refund = $0 (formula floors at zero); access continues until the anniversary

If your refund amount is greater than zero, your access ends immediately upon cancellation. If your refund amount is zero (you have used 10+ months of an annual term), your access continues until your anniversary date with no refund issued.

Refunds are issued to your original payment method and typically appear within 5 - 10 business days. Stripe processing fees on the original charge are not returned (Stripe policy); this is borne by us as a cost of providing this refund policy.

7.7 Plan Switching

You may switch between monthly and annual plans at any time:

  • Monthly to Annual: The switch is immediate. Stripe credits the unused portion of your current monthly billing period and charges the annual amount minus that credit.
  • Annual to Monthly (within first ~9 months of term): The switch is immediate. We refund the unused portion of your annual term per Section 7.6, and your new monthly subscription begins immediately.
  • Annual to Monthly (after first ~9 months of term): The switch is scheduled for your anniversary date. Your annual access continues until then; monthly billing begins after.

The in-app plan-switching flow shows you the exact dollar amounts before you confirm.

7.8 Failed Payment

If a renewal payment fails, your subscription enters a "past due" state. We retain full access to the Service for 14 days to allow you to update your payment method.

During the past-due period:

  • Stripe automatically retries your payment several times using its Smart Retries system.
  • You will receive an initial notification from us with options to update your card OR cancel cleanly.
  • You will receive a final reminder one day before access ends.

If payment is not recovered within 14 days, your subscription is canceled and access is suspended. Your data is preserved per Section 8.

7.9 Account Termination

We may suspend or terminate your account at any time for any reason, including violation of these Terms. You may delete your account at any time through the application settings.

8. Data Retention and Deletion

8.1 Active Account

While your account is active, we retain your business data for as long as you use the Service.

8.2 Cancelled or Expired Subscription

When your subscription ends (whether by cancellation, payment failure, or expiry), your data is retained for 90 days from the end-of-access date. During this period:

  • You can log in to download your data via the export feature at /cesium/billing/post-expiry
  • You can resubscribe at any time and your data will be fully restored
  • App functionality is unavailable; you can only access the export feature and the resubscribe path
  • We send a warning email at Day 60 with 30 days notice before deletion
  • At Day 90, all your data is permanently deleted from our systems and cannot be recovered

8.3 Immediate Deletion

You may request immediate permanent deletion at any time via the account settings page. This is irreversible. We recommend exporting your data first if you wish to retain it.

8.4 Tax Records and Compliance

The Service is a tool, not a system-of-record for your tax compliance. You are responsible for retaining your own business records as required by your jurisdiction (typically several years for tax authority audits). If you cancel and let your data delete after the 90-day retention window, you cannot recover it. Use the export feature to keep your own copies.

8.5 Right to Erasure

You may request deletion of your personal data at any time, in accordance with applicable data protection laws (including GDPR Article 17 and CCPA). Deletion requests are honored within 30 days; account-holder self-service deletion via account settings is honored immediately.

9. Modifications to the Service

We reserve the right to modify, suspend, or discontinue the Service at any time with or without notice. We are not liable for any modification, suspension, or discontinuance.

10. Changes to These Terms

We may update these Terms from time to time. Material changes will be communicated via the Service or email. Your continued use after changes constitutes acceptance of the revised Terms.

11. Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict of law principles. The cancellation and refund mechanisms in Section 7 are designed to comply with California Auto-Renewal Law (Bus. & Prof. Code Section 17600 et seq.) and provide clear and conspicuous disclosure of recurring charges.

12. Contact

For questions about these Terms, please use the contact form.

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